Shipping & Returns
We will ship all in stock orders within 5 days of the order being placed. If you would like to expedite shipping, there is a flat fee of $35 available for overnight-2 day shipping. Free standard shipping offered to anywhere in the USA on orders $100 and over. All other orders shipped within the USA will have a flat rate of $7 per order. International shipments have a flat rate fee of $35.
*If we do not have your item in stock and you would like to place a special order, this order cannot ship free and will have additional shipping costs depending on where you live and the item you are ordering. Please call prior to ordering if you would like the exact shipping costs.
We can ship to virtually any address in the world. If you live outside of the US or current offered international locations, please contact us and we will calculate shipping costs based on your address and bill you thru Paypal.
You may return most* full priced items within 5 days of delivery for a full refund.
Returns within 10 days of delivery will be issued a store credit. Return shipping is currently not included, so please ship back the item(s) with your order number enclosed and we will issue the refund or store credit as per above.
Return Address: Winged Monkey - 384 Post Road East - Westport, CT 06880
All sale items are final sale.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
*Special occasion gowns and dresses are final sale. Please contact us prior to ordering, as our gown/formal dress inventory is not updated daily. Contact us for current size/color availability. If you have questions about which items constitute as "special occasion", please contact us.
Please contact us with any questions about the policy.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.