- Shipping & Returns
Shipping & Returns
ENTER "FREE" AT CHECK OUT FOR FREE SHIPPING ON ORDERS $75 OR MORE*
*This offer applies to full price merchandise only. If you use this on sale merchandise, we will send a bill thru paypal for the shipping costs.
Sale items & orders less than $75 - Fixed Shipping $7.00 in USA*
*Special occasion dresses will have additional shipping costs depending on where you live and the item you are ordering. Please call prior to ordering if you would like the exact shipping costs.
You may return most* full priced items within 5 days of delivery for a full refund.
Returns within 10 days of delivery will be issued a store credit.
Items that shipped FREE will have $7.00 deducted from refund or store credit
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
*Special occasion gowns and dresses are final sale. Please contact us with any questions about the policy. We recommend calling about sizing before ordering these dresses.
SALE ITEMS ARE FINAL SALE
Return Address:: Winged Monkey - 384 Post Road East - Westport, CT 06880
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please contact us if you have any issues with shipping internationally.